Privacy Policy

Effective Date: May 18, 2020
Last Updated: January 20, 2026

Company: HOANG QUAN INTERNATIONAL LLC (“Company,” “we,” “us,” “PT247,” “PhoneTracker247”)
Address: 2417 Scorpius Dr, Garland, TX 75044, USA
Phone: +1 (917) 725-5379
Email: contact@phonetracker247.com

1) Scope

This Privacy Policy explains how we collect, use, disclose, and protect information when you use:

• our websites,

• our apps/software,

• related services, support, and communications (collectively, the “Service”).

2) Key Principle for Monitoring Data

Because the Service may collect highly sensitive information, we require lawful authority and required notice/consent for any monitoring. Misuse may violate federal/state laws.

3) Information We Collect

Depending on your settings, permissions, and device OS, we may collect:

A. Account & Profile Information

• name, email, username, account identifiers;

• authentication data (hashed credentials), subscription status.

B. Device & Technical Information

• device identifiers, OS version, app version;

• IP address, device settings relevant to the Service, crash logs, diagnostics.

C. Monitoring / Device Activity Information (Highly Sensitive)
If enabled and supported, data may include:

• location/GPS signals;

• device usage signals (e.g., app activity, timestamps);

• communications metadata and other device-generated logs only where supported and permitted by law and permissions.

D. Payment Information
Payments are processed by third-party processors/app stores. We generally receive limited billing details (e.g., status, plan, transaction ID) and do not store full card numbers.

E. Support & Communications

• messages you send to support, attachments you choose to provide, and related troubleshooting logs (as applicable).

4) How We Use Information

We use information to:

• provide, operate, and maintain the Service;

• authenticate users and secure accounts;

• process subscriptions and transactions;

• personalize features and improve performance;

• prevent fraud, abuse, and unlawful use;

• comply with legal obligations and enforce our Terms.

5) How We Share Information

We may share information with:

Service Providers
Hosting, analytics, customer support tools, payment processors—acting under contract and only as needed.

Legal and Safety
To comply with law, court orders, subpoenas, or to protect rights/safety, investigate fraud, and enforce Terms.

Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets.

With Your Direction/Consent
When you request integrations or instruct us to share.

We do not sell personal information in exchange for money. If we engage in “sharing” for cross-context behavioral advertising as defined by some laws, we will provide appropriate opt-out mechanisms.

6) Cookies and Similar Technologies (Website)

Our website may use cookies or similar technologies for:

• essential site functionality,

• analytics,

• preference storage.

You can control cookies via browser settings. Where required, we provide consent/opt-out tools.

7) Data Security

We use administrative, technical, and physical safeguards designed to protect information. However, no system is 100% secure; we cannot guarantee absolute security.

8) Data Retention

We retain personal information only as long as necessary for:

• providing the Service,

• legitimate business needs,

• legal, accounting, or compliance requirements.

When you request deletion, we aim to delete or de-identify information within a reasonable period (often within 30 days), unless retention is required/allowed by law (e.g., dispute resolution, fraud prevention, tax/accounting, security logs).

9) International Use

We are a U.S. company and may process/store information in the United States and other locations where our providers operate. Where required, we implement appropriate transfer safeguards.

10) Your U.S. Privacy Rights (State Privacy Laws)

Depending on where you live, you may have rights to:

• access and obtain a copy of personal information;

• delete personal information;

• correct inaccurate personal information;

• opt out of certain processing (e.g., targeted advertising, sale/sharing where applicable);

• non-discrimination for exercising privacy rights.

Examples of state privacy frameworks include:

• California CCPA/CPRA (consumer rights and business obligations)

• Texas Data Privacy and Security Act (TDPSA) (effective July 1, 2024)

• Connecticut Data Privacy Act (CTDPA) (effective July 1, 2023)

• Virginia Consumer Data Protection Act (VCDPA) (effective January 1, 2023)

How to submit a request:
Email contact@phonetracker247.com with subject “Privacy Request”. We may need to verify your identity and/or authority (especially for monitored-device data). Authorized agents may be required to provide proof of authorization where applicable.

11) Global Privacy Control and Opt-Out Signals

Where required by law, we process opt-out preference signals (such as Global Privacy Control) for applicable opt-out rights.

12) Children’s Privacy (COPPA)

The Service is not intended to be used by children to create accounts. If a parent/guardian uses the Service to manage a minor’s device, the parent/guardian represents they have authority to provide any required consent. U.S. children’s privacy law (COPPA) imposes requirements when collecting personal information from children under 13.

13) Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice (e.g., on our website or in-app). The “Last Updated” date indicates when the latest changes took effect.

14) Contact Us

HOANG QUAN INTERNATIONAL LLC
2417 Scorpius Dr, Garland, TX 75044, USA
+1 (917) 725-5379
contact@phonetracker247.com